"> Samples & Returns – WINMAN INDUSTRIES

Samples & Returns

SAMPLES POLICY

We offer samples to check quality prior to place order. However customers have to pay for samples and freight/ shipping charges also.

Customers can give us details of required products by visiting our catalogue. We will send samples according to specification.

If you need specific products which not available on our web site, please send your detail specification (like drawing, picture, sizes, materials details or master samples) we will produce product per your requirement and will send samples for your approval prior to start mass production.

RETUN POLICY

We take all reasonable steps to ensure the protection of goods from loss, damage or destruction. Please acknowledge us about your concerns /complaints with in 7 calendar days after receipt of shipment.

If need to return goods to us due to any solid reason, please contact us before shipping goods. Because we do not accept goods without documents complaints regarding design, quality, damage and shortage of quantity can be taken in to account only if the claimed loss is more than 9% of delivered goods.

We will deliver replacement free of charges but will not be paid particular charges (custom duty, freight, wages or plenty delay shipment).